- Adjacent industries
- Two businesses that serve the same customer at different moments, through different offers. Adjacency is defined by the customer, not the category.
- Authority dynamic
- Whether you sell as the provider, the coach, or the expert — the hands, the guide, or the brain.
- Bricks
- Everything you already have to build with: skills, professional experience, personal traits, interests, network, cultural and language advantages, life experience, education, and values.
- Company Dashboard
- A running record of the business: date, accomplishment, evidence. A spreadsheet is more than enough.
- Condition
- The chronic state the trigger exposed.
- Consequence
- What happens to them if nothing changes.
- Cost of revenue
- Anything you would not spend if you did not make the sale.
- Costs
- What it takes to produce the sale. Moved by automating, delegating, and standardising delivery.
- Dataroom
- The folder holding the evidence behind every line of the Company Dashboard.
- Delivery model
- Done-for-you, done-with-you, or do-it-yourself. Who is actually responsible for producing the outcome.
- Divergent thinking
- Generating many offers from the same seed before choosing one, instead of defaulting to the first decent answer.
- Duration ladder
- Offers from the same seed that differ by how long the relationship lasts: a one-time fix, a time-bound project, an ongoing retainer.
- Efficiency target
- The income and effort scores you are deliberately building toward, so you notice when you drift away from them.
- Effort
- How much of you the business eats. The vital nobody tracks, and the one that decides your quality of life.
- Entry offer
- The low-price, high-volume, easy-to-deliver offer that opens the door. It needs no education, no reputation, and no big marketing push.
- Execution system
- The structure that produces consistent effort whether or not you feel like it. Consistency is an output, not a character trait.
- Go-to-market
- How a business reaches its market — a how, never a when. You do not go to a market; you live in one.
- Gross margin
- What is left after cost of revenue. Below roughly 40% there is no room to reinvest, no room to pay anyone, and no room to be wrong.
- ICP
- Ideal Client Profile. In this method, ICP = Persona + Situation.
- Income
- Money you take home and spend on your actual life — not revenue, not a number on a dashboard.
- Income First™
- A way of building a business where income is the top priority — not the first thing you do, but the thing every decision answers to.
- Income target
- The real money you want this business to bring home in a year, decided on purpose and written down.
- Initiative
- The answer to "How will I…?" Keep asking it until the answer is a task.
- Key Result
- Measurable, dated proof you got there. If you could fake it with effort, it is not a key result.
- Market value
- What someone values enough to pay for. The value is not in the thing — it is in the paying.
- Message
- What you say to them: the emotion around the pain, the situation they are in, and the outcome they get. Not your features.
- Objective
- Where you are going, anchored to your income target. One, not five.
- Offer
- What you sell, made concrete: a specific scope, a clear audience, a clear outcome, and a price stated out loud.
- Offer combination
- Designing the mix of what you sell so one of the four vitals moves on purpose, without adding new clients.
- Offer Levers
- The roughly fifteen settings that decide how an outcome gets delivered. Move one and you get a different offer from the same seed.
- OPEX
- Anything you would still spend with zero sales.
- Outcome
- The change in their life, said in their words. Not your skill, not your process, not the problem you solve.
- Participation format
- 1:1, 1:group, 1:community, or 1:n. How many people benefit from one unit of your effort.
- Passive asset
- A business that keeps paying you without needing you in it day to day. The eventual destination of every Income First business.
- Persona
- Who they are: role, identity, goals, and what they already believe.
- Personal Resource Inventory
- The exercise of writing your bricks down, category by category, before you go looking for an idea.
- Profit
- What is actually left. Moved by raising prices, adding upsells, and shifting toward high-margin work.
- Revenue
- Is money actually coming in? Moved by more customers, higher prices, repeat purchases and better retention.
- Routine
- Recurring work on the calendar. Routines are the engine — appointments you do not skip.
- Sales channel
- A reliable, repeatable way to get in front of new prospects every day — and have the conversation.
- Scope ladder
- Offers from the same seed that differ by how much of the journey you take on.
- Seed Offer
- The smallest shape a business can take and still be alive: "I help [audience] achieve [outcome]." Two moving parts, no product, no pricing tiers, no website.
- Situation
- The moment they are in — and why now, not someday. An audience is not a category; it is a person in a situation you can describe.
- Source of value
- Human, system, or asset. What the client is really paying for — you, your process, or something you own.
- Task
- One-time work.
- The Business Emotions Loop
- The shape every business takes: start, build, crash, learn, repeat. It does not end when you make it — it is the work.
- The eight pillars
- The beliefs the method rests on — execution is 99%, income comes first on purpose, watch the four vitals, engineer consistency with systems, every idea can work, every valid path still has to be built, entrepreneurship is emotional, and a business should become an asset.
- The Four Vitals
- The only four numbers an Income First business steers by: revenue, costs, profit and effort. Every move should serve at least one of them.
- The Income/Effort Formula
- Income ÷ Effort = Efficiency. Score each from 0 to 10, divide, and you learn whether the business is making your life better or quietly eating it.
- The Offer Generator
- The console you run the levers on. Same inputs, different fader positions, a family of offers out the other end.
- The plant analogy
- A business is a plant, not a machine. It grows in the market, for the market, and because of the market.
- Touch intensity
- How much direct human attention each client gets.
- Trigger
- What set the situation off.
- Upsell
- The second thing you sell to a customer you already have. The cheapest sale in the business.
- Value-based pricing
- Pricing the change in their life rather than the hours it took you to produce it.